Membership Renewal FAQ's
Thank you for your continued support of AAA and the rental housing industry! Below are some frequently asked questions about membership renewals.
Thank you for your continued support of AAA and the rental housing industry! Below are some frequently asked questions about membership renewals.
Login to Renew your Membership
Once you are logged in, you will be able to view your invoice. If you are not listed as the main or billing contact for your company's membership you may not be able to view your invoice. If you need access to pay your invoice, please contact us.
Need to add a billing contact to your account? Let us know who should receive future invoices for your company by completing this online form.
Membership Renewal FAQ's
What are my login username and password and how can I access my account online?
If you haven't already, you will need to create a new login to access your Member Compass profile. Your previous username and password will not work on the new website. Please follow the steps below to get logged in for the first time.
- Follow this link.
- Enter your email and follow the prompts.
- You'll be prompted to set your new password if the email entered is connected to your profile.
- You'll be prompted to create a new account if we do not have the email on file in our new system.
- If you are on-site staff, please choose your property as the "Company". (Properties automatically inherit the member benefits of the management company.)
Once logged in, you'll be taken to your Member Compass - your individual account, not a general company account.
Keep your profile up to date here!
How are my membership dues calculated?
Using one of the formulas below, you can calculate your AAA membership dues based on the total unit count of the management company or managing owner.
Total Unit Count: 0-10 units = $300 annually
Total Unit Count: 11-2,000 = $375 base fee + $2.25 per unit
More than 2,001 units = $475 base fee + $2.00 per unit
If you joined midway into the year, you receive a prorated invoice for your second year. Calculate the above number, divide by 12 to get a monthly total, and multiply by the remaining months from the month you joined.
How long is my membership valid?
Your membership runs on a calendar renewal cycle (January 1-December 31). If you joined partially into 2024, your 2025 dues are prorated based on the date you joined.
Pro Tip: Anyone who works at your company has member benefits and can participate in events and networking opportunities!
Can AAA send individual invoices to each property in my portfolio?
No, AAA cannot separate dues into multiple invoices by property. Per the bylaws of the association, the management company or managing owner is the member. The company is invoiced one (1) time for all properties under that management company, which cannot be separated into multiple invoices by property.
Some management companies opt to pay for the base fee and let the properties pay for their fair share listed on the invoice. Check with your company to see how the base fee is allocated.
How do I view the breakdown of properties I am being invoiced for?
To receive a list of properties included in your invoice, please contact us.
Can AAA accept multiple checks for one (1) invoice?
Yes, AAA can accept multiple checks from multiple properties for the dues invoice. Make sure to include the invoice number when submitting payment.
What else do I receive with my membership?
- Three-in-One Membership: All-inclusive membership to AAA, Texas Apartment Association (TAA), and the National Apartment Association (NAA).
- Member pricing on the New Career Center.
- Access to NAA's Click & Comply program
- Member discounts on resident screening services and through NAA's Open Door program.
- And so much more! Access the list of your member benefits here.
What if my invoice is incorrect because my account needs to be updated?
Contact our team! We are happy to assist with updates to your account – just call our team at (512)323-0990, or send us a message.
What are my login username and password and how can I access my account online?
If you haven't already, you will need to create a new login to access your Member Compass profile. Your previous username and password will not work on the new website. Please follow the steps below to get logged in for the first time.
- Follow this link.
- Enter your email and follow the prompts.
- You'll be prompted to set your new password if the email entered is connected to your profile.
- You'll be prompted to create a new account if we do not have the email on file in our new system.
Once logged in, you'll be taken to your Member Compass - your personal account, not a general company account.
Keep your profile up to date here!
How are my membership dues calculated?
Your membership runs on a calendar renewal cycle (January 1-December 31). If you joined partially into 2024, your 2025 dues are prorated based on the date you joined. Supplier members pay a flat fee of $550 annually per company, not by individual.
Pro Tip: Since this is a company membership anyone who works at your company has member benefits and can participate in events and networking opportunities!
Can AAA accept online payments?
Absolutely! Simply login to your Member Compass profile and click the open dues invoice to follow the prompts for secure online payments. Having trouble accessing your invoice? Contact us.
What if my invoice is incorrect because my account needs to be updated?
Contact our team! We are happy to assist with updates to your account – just call our Director of Membership, Sabrina Talerico Miller at (512)323-0990 or send us a message.