Smart StarPass Subscription Program

The following policies have been established with the interest of the general membership in mind.
Registration policies apply to all AAA members, regardless of any affiliation with the Smart StarPass Subscription.
Classes and dates are subject to change.

1. Payment for Smart StarPass Subscription must be received by AAA before registering for eligible classes.
2. Sign up for seminars online at https://www.austinaptassoc.com/events/education
3. Walk-in registrations are welcome, but not guaranteed.
4. AAA gladly accepts cancellations, as long as the request is sent via e-mail 10 days prior to the event date, see Education Registration Policies for details. Substitutions are also welcome, please notify AAA in advance. 
5. Out of courtesy to our FFT speakers, Smart StarPass Subscribers who Cancel or are No Shows made after the required date of cancelation will be charged a $5 no-show fee for the Food for Thought series.  
6. In order to participate in Smart StarPass, all subscriber accounts must be current and in good standing with AAA. Should a member’s dues lapse during the Smart StarPass subscription period, all Smart StarPass privileges will be suspended immediately until the account is brought current.
7. Smart StarPass-approved courses do not include TAA programs (Redbook/Lease Seminars), certain certification courses (EPA, CPO, R410A, CPR), or more than 4-hour seminars.
8. Smart StarPass subscribers will receive a 10% discount on NAAEI designation course registrations for CALP, CAM/CAS, CAPS, and IROP. CAMT is not included in this discount program.

StarPass is available to all employees at AAA-member apartment communities, providing a valuable resource for professional development and networking.

With Smart StarPass, your team gains access to most AAA seminars for one low annual fee. Simply sign up, and your entire staff can participate in as many seminars as they'd like throughout the year.

When registering for an education seminar, select the StarPass Subscription registration.

The ACE Subscription Program has been replaced by our new and improved Smart StarPass subscription. We've enhanced the program to provide even greater value and benefits to our members. With Smart StarPass, you'll enjoy access to most AAA seminars, exclusive discounts on NAAEI Credential programs, and entry to our StarPass Virtual Library—a comprehensive resource hub for industry professionals. We believe Smart StarPass offers an unparalleled opportunity for professional development and networking, and we're excited for you to experience all it has to offer.

The StarPass subscription program applies to all staff at your property! 

No, there are no limitations on the number of employees who can utilize the StarPass subscription at your apartment community. It's a comprehensive program designed to benefit your entire team.

Your StarPass subscription is valid for one calendar year from the date of purchase. It will not be auto-renewed, so please remember to renew your subscription to continue accessing the benefits.

These two programs cannot be swapped. However, when both programs are purchased, you can receive 10% off. Please contact our support team for inquiries. 

While most AAA seminars are included in the Smart StarPass subscription, there are a few exceptions such as Redbook/other TAA Seminars and certain credential courses like CPO or EPA training. If a program is included in the StarPass subscription program, it will be noted in the program subscription.

Yes, the subscription fee for Smart StarPass can be prorated based on your sign-up date. You'll only pay for the remaining months in the calendar year, ensuring you get the most value out of your subscription.