REWIND Fair Housing for Maintenance

Presented by: Dedra Bouffard, CAM, CAS of The Liberty Group

In this seminar, you will learn about: 

• General Fair Housing Laws
• How Fair Housing Laws impact the service team
• How to avoid Fair Housing pitfalls
• Handling reasonable accommodations
• When is being too "friendly" too friendly
• Mistakes that are being made when handling service requests
• Ways to exceed customers' expectations
• Q&A

Attendees can earn 1 CEC!

COURSE GOOD FOR EDUCATION TRACK